After suicide cleaning in Paris 2nd
If you have landed on this page, it is most likely for someone close to you. Putting the home back in order is not something you should have to carry. It is handled within the scope set out in the quote, and there is nothing for you to sort, pack or clean before we arrive.
Défi Clean works in the 2nd arrondissement once the property has been released and entry is permitted. You do not have to explain what happened in order to get an answer: the only details that matter are the address, the floor, which rooms are affected and who holds the keys. Everything beyond that is ours to organise.
- Nothing for the family to prepare beforehand
- One point of contact, from the first message to the handover of keys
- Work carried out without exposing the situation to the building
- Everything can be followed remotely, with no need to return
Three things to know before you write to us
There is nothing for you to do
- No cleaning is expected of you beforehand, not even partial
- Nothing has to be moved out, thrown away or bagged up before we arrive
- Furniture, bedding and textiles that cannot be kept are taken away
- You do not need to be there, including on the day itself
What we limit inside the building
- No mention of the nature of the work appears on the vehicle or on our clothing
- Equipment goes up boxed and waste comes down sealed
- Trips up and down the stairwell are grouped as far as the layout allows
- If the caretaker or managing agent has to be told, the exchange stays purely practical
A single point of contact
- The same person answers you from the first message until the job is finished
- You never have to explain the situation again at each stage
- The job can be handed to a relative, a landlord or a notary in your place
- Everything can be dealt with in writing if that is easier for you
Discretion in a building in the 2nd
The 2nd arrondissement is the smallest in Paris and one of the most densely lived-in per square metre. In an older building, landings are short, doors face each other, the staircase is narrow and there is often no lift. Work of this kind is visible by nature, and that is exactly why discretion is treated as a technical constraint in its own right, alongside access and carrying, and settled before anyone sets foot on site.
In practice, that means choosing the time of the first trip up, booking a parking slot — essential in the pedestrian streets around Montorgueil or near the Grands Boulevards — protecting the common parts, and limiting movement between the flat and the vehicle. On the upper floors, in former maids’ rooms and in flats looking onto a courtyard, carrying takes longer; it is planned for so that the job does not drag on all day. If a neighbour asks, the answer is that a property is being put back in order, and nothing more.
How this usually unfolds
You get in touch
Through the form, in a few lines. No description is needed: the address, the floor and the rooms concerned are enough to start.
Access is confirmed
Work can only begin once the property has been released and entry has been authorised by whoever is entitled to do so.
The property is assessed
Extent of the affected areas, the surfaces involved, furniture to be removed, and the constraints of the staircase and of parking.
A written quote is issued
It separates cleaning, removal and any treatments. Nothing starts without your agreement.
The work is carried out
Removal, cleaning, then disinfection or decontamination if what we find calls for it. Anything you have flagged is set aside.
The keys are handed back
To you or to the person you have named, with a written summary if the file calls for one.
What the job covers, and what it does not
Our work stops at the property itself. It is worth saying so plainly, so you know what you can expect from us and what you need to look for elsewhere.
- Cleaning of the rooms concerned, of floors and surfaces, over the area genuinely affected
- Removal of furniture, bedding and textiles that cannot be kept
- Setting aside the papers, photographs and personal effects you want to keep
- Disinfection of washable surfaces, where what we find calls for it
- Decontamination and removal of saturated materials, in the cases that genuinely require it
- Treatment of lingering odours held in materials, where appropriate
- Returning the home to a clean state, ahead of a handover, an estate or a sale
What we are not is a listening service, and we offer no psychological support: it is not our trade, and pretending otherwise would do you no favours. Nor do we advise on administrative or funeral formalities. What we can do is take the practical side off your shoulders and deal with it, so that you never have to come back to it.
Related pages for Paris 2nd
Where the premises have been the subject of findings or of a judicial measure, the crime scene page sets out the framework that applies. These pages describe neighbouring services, as they are carried out in the 2nd arrondissement.
Frequently asked questions
Do I have to explain what happened?
No. We need the address, the floor, the rooms concerned and a contact. You are welcome to say more if it helps you, but nothing will be asked of you beyond what is needed to organise the work.
Should anything be cleaned or tidied before you arrive?
No, nothing at all. That is the whole point of calling a specialist firm. Simply tell us which objects, papers or keepsakes are to be kept: they will be set aside rather than removed.
Do I have to be there?
No. Many families follow the job remotely, sometimes from another city. The keys can be entrusted to a third party you name, and you receive a written update once the work is finished.
Will the neighbours work out what the job is?
Everything is organised to limit what is visible: no markings, equipment kept boxed, waste sealed, trips grouped. If a question is asked in the building, the answer is that a property is being put back in order.
From what point can you step in?
As soon as the property has been released and whoever is entitled to do so opens it to us. You are welcome to write before then, so that the organising can be prepared without committing to anything.
Do you offer support to the family?
No, and we would rather say so plainly: we are neither counsellors nor health professionals. Our role stops at the property. For support, turn to a professional or to an organisation whose work that is.
Can the landlord or the managing agent make the request?
Yes. A landlord, a managing agent or a notary can be the one who gets in touch and follows the job, under the same rules on discretion and with the same single point of contact.
This is a part we can take on
Write to us in a few lines. You will have nothing to prepare, and you will only ever speak to one person.